Frequently Asked Questions
Here you can find answers to some of the most common questions the average homeowner might have about garage door systems and their various parts.
My garage door only goes part of the way up and then stops
This usually happens when a spring breaks. The door will be hard to open, even when you try to do so manually. Under no circumstances should you attempt to fix this problem yourself. The torsion springs on your door are under tremendous tension and are difficult and dangerous to work with. Contact our office and we will identify the problem and replace the broken springs with the appropriate replacements.
Why do I need a garage door opener?
Most of the weight of your garage door is going to be carried by its extension or torsion springs, so the door's weight isn't going to be an issue. What is an issue is the time and effort you'll spend going back and forth, getting out and then back in your car just so you can manually operate your garage door. Using a remote is much more convenient.
How do I child-proof my garage door?
The first thing you need to do is make sure any wall-mounted control panels are installed high above the ground so that your curious little ones won't be able to use them. Be sure to keep your opener remote somewhere your children won't be able to find or reach. Our experts also suggest that you take the time to explain the danger of playing with the garage door to your kids.